Business Details
30 Years
experience
Your Trusted Family Practice & Urgent Care Center in Austin
Victory Medical has been a trusted provider of comprehensive healthcare in Central Texas since 1996. Our team of board-certified physicians, nurse practitioners, and physician assistants deliver personalized, integrated medical solutions for families and individuals. With expertise in preventative care, urgent treatment, and specialized services like medspa therapies, hormone replacement, and ketamine infusions, we prioritize patient-centered care.Our multidisciplinary approach ensures access to diverse specialties under one roof, supported by advanced technologies and a commitment to preventive medicine. Recognized for excellence by Austin Monthly and MDVIP, we blend concierge-level service with insurance-covered care to optimize health outcomes.
Services
Family Practice
Urgent Care
MedSpa Treatments
Weight Loss Programs
Allergy Testing
Chiropractic Care
Physical Therapy
Mammogram Screening
Ketamine Therapy
Hormone Replacement
Details
- Year established: 1996
Highlights and features
- We offer 28+ years of experience in family and urgent care since 1996.
- Our team includes board-certified physicians and specialists in multiple disciplines.
- We provide personalized treatment plans tailored to individual health needs.
- Our integrated approach combines preventative care with advanced medical technologies.
- We operate extended hours for urgent care, including weekends and evenings.
Services
Family Practice
Our board-certified providers deliver comprehensive primary care for all ages, focusing on preventative medicine and chronic disease management. Services include wellness exams, immunizations, and personalized health plans. We emphasize long-term patient-provider relationships to ensure continuity of care and proactive health optimization through evidence-based practices.
Urgent Care
We treat non-life-threatening injuries and illnesses with extended hours, including sprains, infections, and minor trauma. Our team provides rapid diagnostics and treatment to minimize recovery time. Patients benefit from on-site lab services and imaging for efficient care without the cost of ER visits.
MedSpa Treatments
Physician-led medspa services include Botox, laser therapies, and skin rejuvenation treatments. Our approach combines medical expertise with cosmetic innovation for natural, long-lasting results. Treatments address aging, skin texture, and body contouring using FDA-approved technologies and personalized skincare regimens.
Weight Loss Programs
Customized weight loss plans integrate medical supervision, nutrition counseling, and appetite suppressants. We address metabolic and hormonal factors impacting weight through lab testing and tailored interventions. Programs include HCG therapy, prescription medications, and lifestyle coaching for sustainable results.
Mammogram Screening
We offer screening mammograms for early breast cancer detection, utilizing advanced imaging technology. Our team emphasizes preventive care with annual screenings starting at age 40. Patients receive education on risk factors and follow-up for abnormal results, ensuring comprehensive breast health management.
People
Dr. William G. Franklin
Founder and Medical Director
Dr. Franklin has practiced medicine since 1983 and founded Victory Medical in 1996. He specializes in hormone therapy, sports medicine, and allergy treatment. He earned his MD at UTMB and teaches at local nursing schools.
Shawn Agenbroad-Elander
Nurse Practitioner
Shawn focuses on family medicine and urgent care, emphasizing patient collaboration. He earned his MSN from the University of Texas at Austin in 2009. His approach prioritizes individualized care and preventive health strategies.
Dr. Gary Albertson
Allergist
Dr. Albertson has specialized in allergy treatment for over 37 years. He completed osteopathic training at Kirksville College and served as a military surgeon. He leads Victorys allergy program with expertise in immunotherapy protocols.
Dr. John S. Kim
Family Medicine
Dr. Kim has 23+ years of experience in family practice and leads MDVIP-affiliated care at Victory. He graduated from UTMB in 1994 and focuses on preventive medicine and chronic disease management through personalized health plans.
Dr. Nomita Kim
Family Medicine
Dr. Kim specializes in holistic family care with a focus on patient education. She earned her MD at the University of Arkansas in 1998 and emphasizes compassionate, informed decision-making in treatment planning.
Questions
What services does Victory Medical offer?
We provide family practice, urgent care, medspa treatments, weight loss programs, allergy testing, mammogram screenings, and specialized therapies like ketamine infusions and hormone replacement.
Do you accept walk-in patients for urgent care?
Yes, our urgent care clinic welcomes walk-ins for non-life-threatening conditions during extended hours, including weekends and evenings.
Are your medspa services supervised by medical professionals?
All medspa treatments are physician-managed, ensuring safety and medical-grade results using FDA-approved technologies and licensed practitioners.
How can I schedule a mammogram screening?
Call our main office or use our online booking system to schedule a screening mammogram. No diagnostic services are offered onsite, but referrals are provided if needed.
What insurance plans do you accept?
We accept most major insurance plans, including MDVIP-affiliated coverage. Contact our billing team to verify your specific insurance benefits before appointments.
Do you offer telemedicine consultations?
Yes, telehealth visits are available for non-urgent medical concerns. Schedule through our patient portal for convenient access to care from home.
Reviews (6)
Jd Jd
Jun 22, 2022
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I've always gotten great care at victory medical. Jayne was super in helping me with my covid process. Austin is my second home and im greatfull I have Victory medical so close. Excellent care and very fair!
Shelby G.
May 23, 2022
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Dr. Sean is very quick to make statements and not very interested in discussing the problem and diagnosis. prescription and out the door. not a very pleasant experience. front desk is unwelcoming as girl has tattoos exposed with middle-finger drawings on her arms. not going back.
Kristan Darka
May 16, 2022
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Leaving the practice after almost a decade as Ive finally had enough. The billing department will run your insurance before your visit and then you get to the front desk and they still over charge you. You don't find out until you go through your EOB from insurance after the fact, then you have to call them back and demand a refund for the over charge. They just let 'credits' sit on your account and never let you know you have them when you next go in, they just over charge you again, until you catch them.
Then they dont have an in-house lab and use Quest Diagnostics which will charge you twice for lab work using medical codes that are for the same tests and use 'new and emerging technology' for things as simple as urine testing and your insurance will deny it and you get stuck with the bill. DO NOT USE THEM if you have a deductible you have to meet with your insurance or you will be fighting them every step of the way!
Then they dont have an in-house lab and use Quest Diagnostics which will charge you twice for lab work using medical codes that are for the same tests and use 'new and emerging technology' for things as simple as urine testing and your insurance will deny it and you get stuck with the bill. DO NOT USE THEM if you have a deductible you have to meet with your insurance or you will be fighting them every step of the way!
Red Dog
May 13, 2022
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Everyone there is very professional and polite. Nice interior design. Melissa is very patient and understanding. I can tell they care about helping me. They stay busy just like the rest of us but the wait is never long.
Lisa K.
May 11, 2022
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We have been waiting for a PA for 45 minutes for a referral to a dermatologist. STILL WAITING - Ridiculous to not respect your patients time. Especially for something so minor. We will never be back and changing our primary caregiver.
Preston McAdams
Apr 20, 2022
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I've been going to Victory Medical for almost 20 years now and they're always very helpful and amazing to work with. The Doctors and Nurse Practitioners are so knowledgeable and really spend time with you to make sure you're taken care of. I've moved a few times over the past few years and there have been many other practices much closer, but I continue to go to Victory Medical because of their staff.